Refund Policy for DailyRecipes.co

 

At DailyRecipes.co, we strive to provide our customers with the highest quality products and services. Below is our refund policy, which applies to both digital and physical products purchased on our website.

 

Digital Products (eBooks)

  1. No Refunds Once Downloaded:
    All eBooks sold on DailyRecipes.co are digital products that can be downloaded immediately after purchase. Due to the nature of digital goods, no refunds will be issued once the eBook has been downloaded or accessed.

  2. Requesting a Refund Before Download:
    If you have not yet downloaded your eBook and wish to request a refund, please contact our customer support team within 7 days of your purchase. We will review your request on a case-by-case basis.

  3. Technical Issues:
    If you experience any technical issues preventing you from downloading or accessing your eBook, please reach out to our support team at [[email protected] ]. We will do our best to resolve the issue promptly.

 

Physical Products

  1. 30-Day Free Return Policy for Broken/Non-Working Products:
    If you receive a physical product that is broken, defective, or not working as intended, you may return it within 30 days of the delivery date for a full refund or replacement. The item must be returned in its original condition, along with proof of purchase.

  2. Return Shipping Costs:

    • For defective or non-working items, we will cover the cost of return shipping.
    • For all other returns (e.g., wrong size, change of mind), the customer is responsible for return shipping costs.

  3. Refund Process:
    Once we receive and inspect the returned item, we will process your refund within 5-7 business days. The refund will be issued to the original payment method used for the purchase.

  4. Exclusions:

    • Items that show signs of wear or damage caused by the customer are not eligible for a refund or replacement.
    • Customized or personalized products cannot be returned unless they are defective.
 

How to Initiate a Return or Refund Request:

To initiate a return or refund request, please follow these steps:

  1. Visit our Contact Us page or email us at [[email protected] ].
  2. Provide your order number, a description of the issue, and any relevant photos or details.
  3. Our customer support team will guide you through the return process and provide further instructions.
 

Final Notes

We appreciate your understanding regarding our refund policy, especially concerning digital products. If you have any questions or concerns, don’t hesitate to reach out to our friendly customer support team. We’re here to help!

 

Thank you for choosing DailyRecipes.co!